We provide integrated after-sales support for development and operation via chat tools, telephone, and ZOOM.
Free of charge for 6 months after delivery!
Free after-sales support
Free after-sales support is provided for 6 months after delivery.
Customers can contact our construction staff at any time regarding usage and development via e-mail, Facebook Messenger, LINE, or any other method of their choice.
You can contact us anytime via your smartphone, PC, tablet, or any other device of your choice.
Customers can optionally send us their password (*1) and our staff can log in and change the settings directly.
(*1) For security reasons, please send us your password by the method we specify. Please check with your account manager if this is within the scope of after-sales support.
In some cases, maintenance and inspection services may be available.
(*2) Additional costs will be incurred for the addition of new functions, etc.
Customers can contact us by any method they prefer.
We will support you in any way that is convenient for you.
Official LINE
E-mail
Chatwork
Slack
Phone call
You can contact us in any way you like.
Smooth communication as if you were chatting with a salon staff member
You can communicate smoothly with Build Salon representatives via chat.
We have designed the system so that it can be easily set up without IT knowledge.
I want to change the title.
I want to change the membership fee.
I have created a logo and would like to know how to set it up.
I want to change the contents.
I want to change the email address for inquiries.
I want to change the administrator’s password.
I want to change the password for the administrator.
I want to add and develop a new function (system).
…
If you have any questions, please feel free to contact us.
We also accept technical inquiries such as, “We have a system like this in mind, but can you create it?
(Additional functions are available for a fee.)
You can consult with us and request support as if you were talking to a friend.
Support system that puts customer convenience first
Since a membership website is a complex system with many functions, it is not the end of the story.
Support after that is extremely important.
As a professional company, we have delivered and supported the operation of membership websites for many businesses.
That’s why we can provide the support you need quickly and accurately.
We help you minimize problems and maximize profitability.